Orders & production
An order moves through a structured five-stage flow. These answers explain how to place one and what to expect.
- How to place your first order in the portal Log in, open a product, choose packaging and quantity, view pricing, pay the deposit and sign, then track production.
- The five stages of your order Every order moves through five portal stages: start, pay deposit & sign, approve spec & label, production & QC, and batch release & shipping.
- Deposits and payment terms explained A deposit is taken at order start; the remaining terms follow the route for your order and are confirmed in the portal.