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Help Center · Orders & production

Deposits and payment terms explained

A deposit is taken at order start; the remaining terms follow the route for your order and are confirmed in the portal.

Orders start with a deposit at order setup, with the remaining payment terms following the route for your order. Sample orders are paid 100% upfront; production terms are confirmed on your order inside the portal.

The exact figures resolve against your order context once your company profile is complete.

More detail: How order management works →

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Quick context request

Get manufacturing context

Drop your work email and a member of the DAT team will follow up with the right context for this concept. Order documents, certificates and pricing are released through the client workspace in the DAT portal.

You will receive a short confirmation email. Order documents (specification, batch-specific COA, packaging documents) are released through the client workspace in the DAT portal once a brief is in place.