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Help Center · Orders & production

The five stages of your order

Every order moves through five portal stages: start, pay deposit & sign, approve spec & label, production & QC, and batch release & shipping.

Your order progresses through five stages inside the portal, each visible in your workspace:

  1. Start your order.
  2. Pay the deposit and sign.
  3. Approve the specification and label.
  4. Production and quality control.
  5. Batch release and shipping.

More detail: How order management works →

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Quick context request

Get manufacturing context

Drop your work email and a member of the DAT team will follow up with the right context for this concept. Order documents, certificates and pricing are released through the client workspace in the DAT portal.

You will receive a short confirmation email. Order documents (specification, batch-specific COA, packaging documents) are released through the client workspace in the DAT portal once a brief is in place.