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Help Center · Shipping

How does shipping work and who arranges freight?

Palletised freight is a separate line on your order; the route and timeline are confirmed during order setup before payment.

Finished production is shipped as palletised freight, coordinated as a separate line on your order. The route and delivery timeline are confirmed during order setup, before payment.

Lead time is typically 5–12 weeks depending on format, packaging, production slot and destination; the final timeline is confirmed on your order.

More detail: Shipping routes explained →

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Drop your work email and a member of the DAT team will follow up with the right context for this concept. Order documents, certificates and pricing are released through the client workspace in the DAT portal.

You will receive a short confirmation email. Order documents (specification, batch-specific COA, packaging documents) are released through the client workspace in the DAT portal once a brief is in place.